The best IT support is the type
you don’t see...

Driving down costs and achieving operational productivity

Fully managed services

IT working effortlessly - around-the-clock.

The Full Service

With time, money or skills in short supply, many IT functions struggle to deliver the complete set of services that their enterprise demands. 81G provide a complete, fully-managed service for your business. We get IT working, keep IT working and make IT work harder for your business.

We have more experience, skills and resource than most IT departments are able to achieve. We bring all of this together to become your IT function and ensure that you have continuously available technology that works for your business.

Our managed services put you back in control of your technology so you can focus on your core business. We know that IT is often secondary but we also know it’s crucial that it works, we make IT work and we make IT able to do more. We achieve this by taking entire responsibility for your IT and providing you with a single point of contact through which to resolve all your IT issues.

81G are very experienced with The Transfer of Undertakings (TUPE ) - Protection of Employment processing, so if you have considered outsourcing your IT, but are hesitating because you have a few key staff you are reluctant to lose, we would be delighted to discuss transferring them to 81G under TUPE guidelines. This can be a win-win situation for many companies, because unless you are a technology company, we are much better placed to offer those staff a growing and varied career in IT.

What you can expect from an 81G fully managed service

Key customer benefits:

81G’s fully managed service model has no hidden extra costs leaving you to budget your IT with confidence.

  • Single point of contact for all IT related issues - lower management overheads

  • Entire infrastructure monitored and managed - 81G proactively monitor the network on 24x7x365 basis

  • UK on-site response team - multi skilled engineers across the UK

  • Single user contact point for all IT related issues including third party applications - end user friendly equates to increase in productivity

  • Single supplier instead of multiple vendors

  • Defined Service Levels (for service delivery) - service levels to suit every business requirement

  • All routine IT operations carried out to service level

  • Asset control

  • Avoid the costs associated with building your own management and reporting systems

  • Lower Total Cost Ownership (TCO)

  • IT advice and guidance

  • Routine Installations, Moves, Additions and Changess (IT Moves, Additions and Changes)

  • Executive reporting/360° infrastructure Health check

  • Regular Service Reviews

  • Procurement and disposals to Waste Electrical and Electronic Equipment (WEEE) directive

  • Customer peace of mind

HOW CAN WE HELP YOU?

To discuss how we can help your business, please call us on
0845 30 30 819 or send an email